Kelly’s Redrow Home

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We have been in our Redrow “House From Hell” for 16 months and are finally laying our first flooring (tiled kitchen). We are still living out of cardboard boxes and are about to pay 3k out of our own pockets (all of our savings…) to have our upstairs floors fixed as the beams are at different heights across the house making the chipboard floors badly unlevel (our last remaining major fault with the house, redrow eventually conceded a fault existed & botched the repair & left it as it was).

We have suffered the same repeated botched repair attempts for every fault with our donwstairs concrete floors being screeded a total of 7 times before an outside contractor finally fixed the entire botttom floor (eigth repair) as all the concrete was also so badly unlevel that floor coverings couldnt be laid. We still have carpet and vinyl waiting in the store warehouses (after a year 3 months they arent too happy either).

There Are 7 Responses So Far. »

  1. [...] also appear on the single post page for that article; aligned to the right of the content. See this Redrow Homes post for an [...]

  2. Kelly is not alone in experiencing Redrows lack of commitment to customer service and rectifying poor and shoddy workmanship since going PLC there has been a constant slide downwards in quality.

    It took 2 years to bring our property to a BASIC standard having to fight continuously even to the extent of picketing the sales office and handing out details to prospective customers.

    Anyway will not bore you with details but would suggest you visit http://redrowphotoalbum.blogspot.com

    Redrow Sufferer

  3. It is really difficult to redraw the homes, but if we work with a proper planning and use good material then there are very short chances of loss.

    Shadow Stewart

  4. It took 2 years for them to accept that the foundation was faulty, remedial work carried out. I was told it would take 4-6 weeks, 6 months down the line still not in. Still unhappy with shoddy workmanship. I have had to fight the whole time even the threat of press and watchdog doesnt bother them. It was recommended by an engineer employed by them that it would be prudent to do another geotechnical investigation on our plot to eliminate any further risk. Redrow refuse to do this as they feel the remedial work supercedes the need for it. The fight continues my health is suffering from the sheer stress of dealing with them. The biggest investment of our lives.

  5. Please send me details of properties up to £190,000.00 and any at a cheap price in the Sevenoaks or Tonbridge kent areas.

    Pauline

  6. Hey All, it’s always nice to meet new people..Just wanted to introduce my self as new comer into the forum and for you all please feel free to ad me to your buddy list

  7. Just saying hello to you all .. Still a bit confused about the goings on here, but I guess I’ll keep poking around.

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