Comments on: Kelly’s Redrow Home

By: valerie Turner

valerie Turner — Sun, 06 May 2012 15:39:18 +0000

Hi all
I’m still having problems, can’t see an end to it yet it’s 2 years now and I expected this new house to be settled now “just like the builders promised My Builders were Keepmoat,but they also have a few of the well known companies working with them too, or should I say “COWBOYS”
I will keep you all up to date,is any one else still having problems?

By: valerie Turner

valerie Turner — Thu, 29 Mar 2012 05:05:28 +0000

Hi All,

I’m still having the same problems with my new build my 2year warranty runs out soon but to be honest I will be glad to see the back of these builders and their customer care team running around with their tubes of mastic,cutting great holes out of walls to retrace the isolation switches that should have been put in properly to start with, on going leaks,creaking floors (chip boards,drafts,cracks,wrongly installed boiler pipes,it has been a complete night mare for 20 Months and still all these jobs that have been done time & time again continue to re-apear because they don’t have the ability to rectify them. my issues are with Keepmoat and other companies they come under.

By: SufferingRedrowOwner

SufferingRedrowOwner — Tue, 20 Mar 2012 22:25:46 +0000

Hi All,

I see that there hasnt been much activity on this blog for a while but wanted to see if anyone had any luck with getting their issues resolved and how, as I am too having issues with Redrow at the moment.

Thanks

By: Fridge

Fridge — Tue, 07 Feb 2012 13:43:26 +0000

As is always the risk with buying a new build on an uncompleted estate, you run the risk of difficulties with having your build completed. Very often, once your money is taken the rest can wait as far as the builder is concerned.

Roads with raised ironworks and unfinished parking areas are some of the many problems. Even worse is if the developer then goes into administration.

By: Darren@Essex Pest and Bird Control

Darren@Essex Pest and Bird Control — Sat, 02 Jul 2011 17:08:29 +0000

That is truly awful. How can they be allowed to keep doing this to people? I feel for anyone that has suffered at their hands.

By: Jermaine

Jermaine — Thu, 24 Feb 2011 13:37:32 +0000

I purchased a redrow home in oct 2010, only the other day Feb 20th 2011 did they complete my parking space. Now this might not seem major but fact I had my first baby in oct so we had to walk him over 200yards just to get him into the car. As a result I have had to pay for a change in my and my partners insurance policys which isnt really my fault – as we used to have are parking set on insurance to in a drive way. I contacted Suzanne Irons eastern sales director, she replied saying sorry for the hassle I;ve experiened but we wont help to pay towards the cost of insurance and she said that it was due to other third parties as to why it was so delays.

I wasnt even told the parking would be delayed into the DAY i moved in, and they told me it would be 2 weeks, then 2 months and then it turned out to be 5 months.

Be careful if you are buying a redrow home, they are rushed like mad and they are happy to move you in whilst its still being worked on. I havent been able to have one day lay in as the builders are right outside drilling slabs etc.

Please dont be fooled by their sales staff as they are just trying to get themselves some commision.

also the house is cracking up, and they do this on purpose as you have one month to sort out snags, problem is that the cracks will appear in 2 to 5 months time so your be buggered if you think they will help out. The snag visit we had was from the site foreman, he used to tell us hes coming on a day and then never turn up. All he done for the snags was slapped some paint over, and he didnt even finish that off.

DO NOT SIGN THE PAPER UNTIL YOU ARE 100% SURE EVERYTHING IS OK AS THEY WILL BE REALLY FRIENDLY AND POP ROUND ALL THE TIME – BUT ONCE YOY SIGN YOU NEVER HEAR FROM THEM AGAIN!

By: sandie

sandie — Wed, 24 Feb 2010 15:30:39 +0000

Hi Gary,like you I bought a redrow house in 2007. It took all of 2yrs to rectify faults including changing the central heating systemfrom gas to oil. the electric boilers to run a wet system were inadequate and were burning out. still redrow took at least 12months to agree that there was a major fault. the insulation is rubbish,doors don't fit properly,windows are not straight and so i could go on & on.certainly redrows brochures do not reflect the truth when the claim there houses are built to a high standard!!!!!!!! regards, Sandie

By: gary redpath

gary redpath — Wed, 17 Feb 2010 10:01:05 +0000

Redrow failed the customer.

By: gary redpath

gary redpath — Wed, 17 Feb 2010 10:00:00 +0000

I would like to add my hell of buying a Redrow house in september 2010, at Middlebank Rise in Dunfermline.We never had the luxury of viewing a show house & were sold the house on the brochure specification & the sales representative’s competency & honesty. Anyway,the day we moved in,all was realed, as bedroom 3 was 3 feet shorter than what was advertised & Redrow were informed of this miss leading advert & since then,we have been to trading standards.We have at least 50 faults in the house,ranging from faulty staircase to having 8 double glazed units replaced,which as a result,has left us with different windows around the house. Our gas boiler was serviced by Scottish Gas,who informed us that the boiler was not up to all standards,covering the flu not sealed & not at correct distance from objects exterior,condensate pipe,no lagging to flow & return pipes.We are now taking our story to the media/national papers,as we feel that we have been miss sold this property & now stuck with this house. Watch this space,as all will be revealed.

regards

Gary Redpath

By: jenneyklingers

jenneyklingers — Mon, 25 May 2009 04:32:19 +0000

Just saying hello to you all .. Still a bit confused about the goings on here, but I guess I’ll keep poking around.