Since 2004 the residents of the Redrow Poets Wood housing development in Streetly have been fighting to get their new homes brought up to standard. Some of the homes have been knocked down and rebuilt but the problems persist.

One resident of the estate, Veronica Fitzgerald, exchanged at the beginning of 2004 but had to wait two years to move in while Redrow rebuilt the property.

The NHBC has received more that 20 complaints from residents of the estate with faults including loose tiles, dodgy light fittings and flooding.

You can read more about the story here.

We have been in our Redrow “House From Hell” for 16 months and are finally laying our first flooring (tiled kitchen). We are still living out of cardboard boxes and are about to pay 3k out of our own pockets (all of our savings…) to have our upstairs floors fixed as the beams are at different heights across the house making the chipboard floors badly unlevel (our last remaining major fault with the house, redrow eventually conceded a fault existed & botched the repair & left it as it was).

We have suffered the same repeated botched repair attempts for every fault with our donwstairs concrete floors being screeded a total of 7 times before an outside contractor finally fixed the entire botttom floor (eigth repair) as all the concrete was also so badly unlevel that floor coverings couldnt be laid. We still have carpet and vinyl waiting in the store warehouses (after a year 3 months they arent too happy either).