If at first you don’t succeed…
… take them to court. Well, that’s what it seems like. I just received an e-mail from Crest Nicholson.
From: Jeanette Kisby
Please be advised that we will make arrangements to process your retention fee of £3000 back to you as soon as possible without delay.
I’ve replied, reminding them that this needs to include the £120 I incurred in starting the legal action. John Lewsley from Crest Nicholson is coming round tomorrow to do the proper handover. I did suggest they give him a cheque to give to me…


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[...] described in an earlier entry, kicking off the process of taking Crest Nicholson to court has got them to move a little [...]