Crest Nicholson

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Should be moving on Monday…

… and Crest Nicholson have stopped talking to me or my solicitors. So I sent them the following e-mail.

12Aug2005 | Nik | 0 comments | Continued
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Sense of humour

Seems like someone at Crest Nicholson has a sense of humour. Either that or, and more likely, their customer service department doesn’t talk to their marketing department… I received this through the post the other day (I’ve obscured the bits that show the location).
Crest Flyer

That arrived last Monday, so after the open weekend dates.
That’s […]

5Aug2005 | Nik | 0 comments | Continued
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Looks like I’m not the only person who’s had problems with Crest

It’s a little old, but still…
Furious homeowners in Portishead are threatening to stage a sit-in at the offices of dock developer Crest Nicholson - unless complaints about their homes are sorted out.
People living in flats at the Centre Quay building at Port Marine say they have reached the end of their tether after nearly a […]

4Aug2005 | Nik | 0 comments | Continued
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Making the deposit

Yesterday’s entry (written about events of 26th July) ended:
17:31 Teresa calls back. They want a

2Aug2005 | Nik | 0 comments | Continued
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Can we open the champagne yet?

So, as explained in the entry I wrote yesterday, at quarter past five on Monday 25th Sarah Jones at Crest Nicholson had sent me the ultimatum:
As discussed and corresponded, failure to exchange contracts today will result in a request to return papers thereby terminating this transaction.
I leave matters, therefore, in your hands.
So then what?

1Aug2005 | Nik | 0 comments | Continued
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Losing the plot…

I apologise for the awful pun in the title.
Last Monday was an interesting day. But first, I’m going to mention the players in this little drama…

31Jul2005 | Nik | 0 comments | Continued
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Who blinks first?

It’s been an interesting few days, involving broken appointments and ultimatums from Crest Nicholson.
So, where to start?

21Jul2005 | Nik | 0 comments | Continued
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More delays from Crest

I picked up a very aggravated answer phone message from Kerry at Crest Nicholson today, around about 11.15am, telling me that it was urgent that I spoke with her.
This was followed up by an e-mail sent at 11.59.

11Jul2005 | Nik | 0 comments | Continued
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I can’t say I’m completely surprised…

… to have received a phone call from Crest Nicholson explaining that there’s another delay. Stephen in Customer Relations has told me that the work that was supposed to be complete today will now be complete this Friday. On the upside…

5Jul2005 | Nik | 0 comments | Continued
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It’s perpetually three weeks away…

… or at least it seems like it that. Completion, that is.
A quick recap of the story so far — had the house snagged, and found roughly 150 faults, Crest said they’d put most of them right by the 24th. Went to the place on the 25th, discovered that most of them hadn’t […]

30Jun2005 | Nik | 0 comments | Continued