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Feature Article #1

NHBC Report

The NHBC - Friend or Foe?
Quote from NHBC Report on our upstairs floors….
“A 2m and 1m level were used to gauge the deviations in the evenness of the floors and measurements taken. Under our requirements the floor decking is required to be suitable for the intended use. There are specific measurements detailed in the NHBC’s […]

kelly | October 17th, 2005 | Continued

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Feature Article #2

Snagging list one month after entry July 2004

Outside
1. Drive access- Curb (Pavement)- wrong placement at left hand side for low/angled curb - Move left (Causing damage to both car valances.)
2. Garage front door handle/lock loose- missing parts inside and threaded bolt is jammed.

kelly | October 16th, 2005 | Continued

About this Site

With planning a wedding, studying for a post grad and a new job. It was time to give up fighting. We had exhausted most affordable avenues.
We decided to pay joiners and builders to carry out the repair of the upstairs floor in the worst bedrooms and we fixed the master bedroom ourself as we had […]

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The End

With planning a wedding, studying for a post grad and a new job. It was time to give up fighting. We had exhausted most affordable avenues.
We decided to pay joiners and builders to carry out the repair of the upstairs floor in the worst bedrooms and we fixed the master bedroom ourself as we had […]

14May2006 | kelly | 1 comment | Continued
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Councillor Response

Having contacted our local concillor we received a letter from him stating although he sympathizes with us, he too has experienced the frustation of communicating with Redrow and trying to get them to do the right thing with no avail.
The councillor had been fighting for other residents on the estate with similar poor workmanship issues […]

25Oct2005 | kelly | 1 comment | Continued
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Compensation denied and a nasty letter

We received a nasty reply to the folowing letter we sent to Redrow’s Chief Executive. We usually have to prompt a reply but this one was sent of their own back..
Redrow’s official line. “In light of the above and the previous NHBC resolution I therefore inform you that we will not be forwarding a cheque […]

25Oct2005 | kelly | 1 comment | Continued
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Gas leak repaired!

Gas leak has been repaired yesterday. Redrow contractors came up with an idea to fix it with less hassle. Was worried they were making a quick fix of it again.
Made several calls yesterday. Seems we are too late for a surveyor to come in because the floor boards are already lifted up.

18Oct2005 | kelly | 0 comments | Continued
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