Redrow’s official line. “In light of the above and the previous NHBC resolution I therefore inform you that we will not be forwarding a cheque in the sum of

Quote from NHBC Report on our upstairs floors….

“A 2m and 1m level were used to gauge the deviations in the evenness of the floors and measurements taken. Under our requirements the floor decking is required to be suitable for the intended use. There are specific measurements detailed in the NHBC’s document, a consistent approach to finishes, however these figures are only recommendations, not requirements, and should only be used as a guide.

The nature and extent of any work necessary to remedy minor variances from the tolerances given should be appropraite to the circumstances. In this instance although a few of the measurements taken exceeded the guide tolerance, the amount by which they deviate is not considered to be excessive”

The guidelines state a floor should be level with in